• Grey Instagram Icon
  • Grey Facebook Icon
  • Grey Pinterest Icon

© 2019 Lock Right LLC. 3359 Rochelle Cir. West Valley City, Utah 84120 USA . 866-547-4755

Terms & Conditions

and Warranty

Terms and Conditions

Shipping & Delivery

 

LockRight LLC ships with USPS and FEDEX unless otherwise specified at the time of ordering.  We are subject to USPS shipping schedules. Contact Us or the post office or FEDEX directly during holidays to get information about shipping schedules. Customers will be contacted if there will be a shipping delay.  Larger orders usually ship via Truck, using a carrier chosen by LockRight LLC or specified by the customer at the time of ordering.  

 

International Shipping Provided by USPS, FEDEX AND DHL usually USPS is the most economical.

 

Shipping costs domestic and international are provided by England logistics portal and are calculated at check out but International customs duties and Taxes are the responsibility of the customer and are not included in the shipping cost.

 

Privacy & Security

 

LockRight LLC does collect and save information entered on our website and is stored on a secure server, such as information on items browsed and purchased, orders, delivery and address information, and information associated with your order. LockRight LLC also collects data associated with the technical aspects of website usage, such as IP address and timestamps. LockRight LLC uses this information to  properly service our customers and to help improve your experience on our website.

 

LockRight LLC does not sell personally identifiable customer information for commercial purposes. We do share customer information to those agents who perform functions on our behalf, such as  those who maintain our website, handle email communications, contribute to order fulfillment, help to market our business, analyze data, process credit cards and perform customer service. Should LockRight LLC be acquired, substantially or wholly, customer information would, of course, be one of the transferred assets. We release account and other personal information when we believe the release is appropriate to comply with the law or to protect the rights, property, or safety of ourselves, our customers or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

LockRight LLC reserves the right to periodically send offers or other information from us or from our business partners to customers who have registered on our website. An unsubscribe function is included on each email please use if you wish not to receive emails.

 

Like most eCommerce websites, LockRight LLC uses 'cookies' to manage some of the features of the website, such as user identity. While it is possible to use our site with cookies disabled, in order to  assemble orders or use personalized features, a customer must have cookies enabled in their web browser.

 

LockRight LLC understands the importance of protecting customer information. Secure Sockets Layer (SSL) software is used when exchanging sensitive information between the browser and the web server.Customer information is kept on databases that are password protected from the Internet. A time-limited credentialing procedure guards against illegitimate order placement and access to your order and we do not save credit card information in Our commerce system

 

Returns & Replacements

 

GripLockTies from LockRight LLC may be returned within 30 days of delivery for a full refund. If the item is returned due to defect or our error, we will pay the return shipping costs. We will not accept for return any item that is not in its original condition, is damaged, or is missing parts. For return information on specialty items or orders, please call 866-547-4755.  Special Order colors or configurations are not returnable without special consideration.  All returns must include a RGA number.

 

Ordering

 

All orders placed with LockRight LLC will receive an order conformation sent via e-mail.  And we strive to ship orders each day but is not guaranteed. All customers with questions are encouraged to contact us. Our customer service representatives are available Monday through Friday 8:00 am till 5:00pm EST.  

 

Payment, Pricing & Promotions

 

LockRight LLC accepts American Express, Discover, MasterCard, and Visa credit cards and paypal.  We also accept checks, money 

orders, or cashier's checks denominated in U.S. dollars and drawn on a U.S. bank.  LockRight LLC product pricing is subject to change without 

notice.  We reserve the right to correct any pricing errors at anytime, typographical or otherwise.

    

    

Shortages or Wrong Item

 

Be aware that occasionally, items in your order may be shipped from multiple locations and so will likely arrive at different times.  In most cases, receiving a package that is missing items is due to multiple shipments and not due to an error on our part.  At LockRight LLC we strive to ship each order complete and without any mistakes, however, should a mistake be made by us, simply let us know and we will make the necessary corrections.  If a shortage or wrong item does occur you must report the problem to us within 7 business days of receiving the order, otherwise these orders will be regarded as accepted and complete.

 

Disclaimer

 

At LockRight LLC we do our best to ensure all data is current and up to date on our website, however LockRight LLC assumes no responsibility for inaccurate or out-of-date information within our website because we make great Rubber-Lined Zip-ties but websites are a never ending battle to keep updated.

LOCK RIGHT LLC

LIMITED LIFETIME WARRANTY

 

Installation, operation or use of the product for which this warranty issued shall constitute acceptance of the terms hereof. This product is sold by Lock Right LLC with the understanding that the user will perform all necessary tests to determine the suitability of this product for the user's intended application, and warrants to the original purchaser that this product will be free from defects in material and workmanship for the useful life of the product or for Fifteen (15) years from the date of purchase, whichever is earlier. Subject to the limitations set forth below, Lock Right LLC will repair or replace, at its sole option, any product that proves to be defective under normal installation, use and service. Lock Right LLC reserves the right to replace any warranted product with a substitute product of similar function if the warranted product is no longer available. Installation, operation or use of the product for which this warranty is issued shall constitute acceptance of the terms hereof.

 

This warranty is void if the product has been subjected to misuse, neglect, accident, fire, flood, physical damage, temperatures beyond rated temperature, improper installation, unauthorized modification, or use in violation of our instructions or any applicable laws, codes or ordinances. 

 

ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED TO THE EXTENT ALLOWED BY LAW. ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE LIMITED IN DURATION TO A TERM OF ONE YEAR FROM THE DATE OF PURCHASE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. 

 

THE OBLIGATIONS UNDER THIS WARRANTY FOR LOCK RIGHT LLC ARE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT ONLY.  LOCK RIGHT LLC WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR DIRECT DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT. THIS DISCLAIMER OF LIABILITY SHALL CONTINUE TO BE ENFORCEABLE IN THE EVENT THAT ANY REMEDY HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. LOCKRIGHT LLC DISCLAIMS ALL WARRANTIES WITH REGARD TO THE INFORMATION PROVIDED ON THE WEB SITE OR OTHER SITES “HOT LINKED” TO THIS SITE, INCLUDING ALL EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL LOCKRIGHT LLC BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, SALES, OR PROFITS, WHETHER IN A CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF ACCESS TO, USE OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, ACCURACY OR SUITABILITY OR PERFORMANCE OF THIS INFORMATION. ANY CLAIM RELATED TO THE INFORMATION ON THIS WEB SITE SHALL BE GOVERNED BY THE LAWS OF UTAH. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

 

Email Info@GripLockTies.com To report a defective product.

 

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.